Refund & Cancellation Policy | SJ NexGen Technologies

We want you to be happy with every program you join. This policy explains how cancellations and refunds work.

1. Workshops and live programs

Cancelled by us: if we cancel a workshop, you get a full refund, or you can move to another batch at no extra cost.
Rescheduled by us: if the date changes and the new date does not suit you, you can ask for a full refund.
Cancelled by you, 3 or more days before the start: full refund.
Cancelled by you, less than 3 days before the start, or not attending: no refund. You can transfer your seat to a friend or move to a later batch once, free of charge.

You can cancel a subscription at any time. It will not renew after the current period.
Fees already paid for the current period are not refunded once access has been used.
If you were charged by mistake or charged twice, we will refund the extra amount in full.

Payments for software and website projects follow the milestones in the written proposal or work order agreed with the client.

Message us on WhatsApp or call us with your name, the program, and the payment reference number. We will confirm your request within 2 working days.

Approved refunds are sent to the original payment method within 7 working days. Your bank may take a few more days to show it in your account.